From Our Family
Dimension Smart Homes is a family run business in Central Alberta. We appreciate our amazing clients. We are pleased to serve families in Alberta. Please browse these testimonials from our clients. We look forward to working with you on your new home or renovation.
As strange as it sounds we purchased our new house in 2014 and we were pleasantly surprised when the builder had decided to have Dimension wire the whole house. At the time the technology for wireless access to various entertainment systems was relatively new and we were amazed at how well the system worked. Not only can we get programming on 5 different TVs but also have access to the internet for music. At the time they must have thought that it would serve us if he left a DVD player in our control room. Needless to say, it was a good decision. Over the years, on rare occasions, we would have hiccups in the system and usually, they were able to resolve the issue via the internet without leaving the house (works really well while hiding from the Coronavirus). In short, the enjoyment that our family is getting out of this entertainment system is well worth the expense. Aftermarket service has been nothing short of exceptional and if we had to do it all over again, we wouldn’t change a thing!
Mike and Judy
Dimension Smart Homes is our “go to” company for all of our audio-visual needs at home. We have used them for everything from a complete home theatre set-up to whole home audio-video distribution and surveillance. They might not always be the least expensive soloution but if you want it done right with expert advice and great customer service, Dimenison Smart Homes is the only call you need to make!
We have used Dimension Smart Homes for many years and recently upgraded our original Speakercraft home audio system to Control4. We still have access to our Speakercraft system through the Control4 interface but have so much more control of the entire house. It really fits our families needs. Dimension Smart Homes has always provided excellent customer service even in our rural area.
Dimension Smart Homes has always been great to work with. They are very knowledgeable and always keep our Control4 system up to date and running great. If you are in the market for a home automation specialist they will look after you.
Greg and Janelle
Control4 is a central part of our home. We use Control4 to control everything from panelized motion-controlled lighting, distributed audio and video to many TV’s, surveillance cameras, locks, lighting, heating, blinds, water features, and media rooms. They are responsible for all of the programming to make our home run smoothly. There doesn’t seem to be any challenge Dimension Smart Homes can’t handle. Highly recommended.
We started out with a different contractor and had trouble getting them back to our rural area to maintain our system. Dimension Smart Homes is by far the best experience we have had in installations and customer services. They are courteous, very knowledgeable, well trained, and professional in their execution. Previous installers had left the equipment rack looking like a rats nest, and Dimension Smart Homes transformed it into a professional-looking rack. They followed up on installation queries and were very patient. I have no hesitation in recommending them as excellent installers, providing superior service, with great products.
Steve and Penny
I definitely recommend Dimension Smart Homes for your home automation. We have been working with them since we built our home and have been very happy with our Control4 system. They are very knowledgable about the product. When little programming issues do arise they are diligent at solving them and keeping our system up to date.
We had a complicated upgrade to our home automation system with the addition of video cameras, controlled lighting and more. After it was all said and done our Control4 system works well now and I am very satisfied. They are diligent to find solutions when any problems arise and keep my system running. Fantastic customer service. I would definitely use them again.
Darcy and Joanne
We had an upgrade to our home entertainment system. It involved a lot of complicated wiring and planning to have it operate in a highly efficient manner. With the addition of video cameras, motion lighting and various additions to several TV’s, Dimension Smart Homes was very meticulous in how all the hardware should operate and look. We are very impressed with how they handle any problems we may have. We highly recommend them for any project.
We purchased a home that had been fitted for media by Dimension Smart Homes. Once we moved in we contacted Steven to help customize the system for us. Our experience with Dimension Smart Homes was by far the best we have had with regards to installations and customer service. They are efficient, professional, and knowledgable. Most importantly, they are reliable and have always followed through on their services. We have been in our home for 5 years now and continue to use them for additional installs, and upgrades. Steven is innovative in his thinking and solutions and always up to date on the latest hardware/software.
We could not recommend them highly enough.
Vic and Kim
Vic and Kim
Dimension Smart Homes has been great to work with. Steven is our go to guy with our audio and video needs. He is very knowledgeable and very professional in his dealings with us. We had our control 4 system since 2011 and the after care that we receive from Dimension Smart Home exceeds our expectations. I highly recommend them with all your home automation needs.
Our family has enjoyed our Control4 system for many years. It was essential when our kids were younger and still lived at home. We enjoy multi room audio and our theater room daily. Dimension Smart Homes has always been quick to get us what we need.
Our family has used Dimension Smart Homes for all of our audio-visual needs. He installed a complete home theatre set-up, including an audio-video distribution and camera surveillance. Steven has always been available to upgrade our system, fix any glitches, repair any issue, resource products needed, & update us on new products available. Steven is friendly & great to work with. We truly appreciate his many years of customer service & consider him a friend.😊
Jennifer and Kelly
We have used Dimension Smart Homes for several years. For design, install, upgrades, troubleshooting – Dimension Smart /homes has always been our go to for Control4. The service and quality of work is top notch, and just what you want for your home automation system. We enjoy our home theatre and Control4 system on a daily basis, and would definitely recommend Dimension Smart Homes.
You did exceptional work and always answered our desperate calls when we couldn’t work or understand the new controls. That was a big plus. Thank you so much for a great job. Would highly recommend you.
Bill and Gloria
We have worked with Dimension Smart Homes for over 8 years since first building our home. They have been top notch in terms of technical knowledge and service every step of the way. Super responsive to any home theater issue or upgrade we’ve been looking for. Highly recommend!
We bought a home that already had a Dimension Smart Homes system. Since then they have tweaked our system with Control4, and a retractable projection screen. In our business, they wired our whole office to network our computer system and installed a camera system. Their work has been done with great care. Their is work is neat and tidy. They went out of their way to not interrupt our business during the install which meant even working through the night! Customer service is their top priority and it shows.